China Excavator Excavator product quality assurance requirements (draft)

In order to correctly protect the consumer (demand side), to protect the interests of the order of the market economy, where the People's Republic of China Administration of Industry and Commerce (or provinces and the cities of the local Administration for Industry and Commerce) and registered in China's enterprises engaged in manufacturing excavator components, the excavator sales in China must abide by the product quality assurance requirements.

First, the introduction of free and quality assurance during the regular inspection and maintenance guidance system

1. Excavator manufacturers or authorized agents (supply-side) in the quality assurance provided free of charge for a period of more than three excavators need periodic inspection and guidance needed to conduct routine maintenance and repair.
2. The demand side of the free side for the regular inspection and maintenance of the system should be given the necessary coordination. Excavator to provide for real time operations, maintenance work and the necessary parking time.
3. The lack of normal maintenance work caused by the fault of excavators responsibility for the loss.

Second, the quality of the guarantee period

Must provide for the demand side for at least one year or 2000h (for the quality of work of less than 13t excavators to 1500h) quality assurance period. Product quality guarantee period for the confirmation of direction: the first day of final demand-side delivery, the actual operating time to reach excavator 2000h (for the quality of work of less than 13t excavators to 1500h), both of which were to be the first to achieve the time later. Stated prior to the demand side, supply-side disc products (including secondary excavators) are not subject to this restriction. When the excavator to install special devices with non-standard configuration (such as hydraulic hammer), or 500 quality assurance period, the contract agree otherwise.

Third, the responsibility for quality assurance

In the quality assurance period, which constitute the excavator parts, if any deficiencies in the design or manufacture, supply-side has an obligation to repair or replace defective parts for free. Demand side is obliged to provide the necessary coordination. Recovery from the right replacement parts supply manufacturers. Excavator used in the course of a routine inspection of demand-side, fault notification, and failure to take the necessary measures to prevent the expansion of the responsibility.

Fourth, in the period of quality assurance, quality assurance is not the scope of the following circumstances:

1. Due to an accident, improper use or custody of, or loss caused by the negligence or defect.
2. Without a contract for or authorized repair shop for confirmation in writing, to provide for the non-use or installation of spare parts or accessories losses caused by defects.
3. For maintenance or for special authorized by officers outside the shop in order to carry out repairs or alterations which affect performance and the use of the situation.
4. improper maintenance of machinery.
5. Machines on the applicability of a specific environment (This limit does not advance a commitment).
6. As a result of improper use of fuel failure.

Fifth, do not provide the scope of quality assurance

The stated premise in advance for the right to use the following materials, parts and components so as to provide quality assurance; Oil, grease, fan belts, gaskets, fuses, brake lining or clutch liner, filter, tires, cables, Brush, glass, light bulbs, Nozzle, modifying devices, fuel pump piston, valve oil, bucket and other similar components.

Six, the quality of damages

Excavator quality defects caused by personal users, and other property damage cases, the application of the "People's Republic of the Product Quality Law" and the "PRC Consumer Protection Law," the relevant provisions.
Seven, other

1. One for the discharge of normal in the statutory maintenance obligations, the need should be matching. For side refuses to meet, such as hiding places excavator deliberately damaged timing devices, GPS systems and the provision of other obstacles for the right to suspend the provision of service obligations arising from the demand side for the extension of losses.
2. Excavators of the important parts such as engines and hydraulic main pump, valve, running, rotating bodies and major structural pieces (Boom, fighting vehicles, platforms, under the chassis) in quality assurance during major failure also the same fault Although three or more times major maintenance can not restore their original function, demand side, the right to ask for them replaced with new components, and is particularly serious and in need of the right to return.
3. Supply-side and demand-side without the written agreement of the special demand that the two sides will be required to accept all
4. The date of publication of these regulations since 2002.